Toll Free Number

0800 772 0850

Direct Line Car Insurance Claims Number 0800 772 0850

From vehicle recovery to claims management, we specialise in a complete spectrum of accident management support services in the UK.

Start your claim
Start your claim

Hassle-free claim
without any excess

Have you been involved in a no-fault car accident? Fret not. We're here to offer comprehensive Direct Line insurance support services that take the hassle out of the process and keep your costs down. Reach out to us on 0800 772 0850, and we will work in your best interest to secure maximum compensation for you.

Policy unaffected

We not only provide accident management services but also the invaluable benefit of an unaffected insurance policy. Your insurance premiums won’t be affected as we won’t initiate any claim against your insurance policy.

No excess

When you make your claim with us, you don’t have to pay any excess costs out of your pocket. We will recover all the expenses from the fault party’s insurance company, leaving you with no financial burden.

No claims bonus stays protected

We will safeguard your hard-earned discounts and insurance premium rewards. So, when you make your claim through us, you can have complete peace of mind knowing that your financial rewards will stay intact.

Instant accidental repairs

We provide you with a full-fledged solution for no-fault accident repairs while saving your insurance rights. Call us on the Direct Line Car Insurance Claims Number 0800 772 0850 to get instant repairs of your damaged vehicle at no cost.

Quick recovery

We’re always on hand to provide you with top-notch vehicle assistance. Our dedicated team is available round the clock to ensure instant recovery of your vehicle from the accident scene, preventing further damage.

Comparable replacement vehicle

Our premium assistance will provide you with a like-for-like replacement vehicle at no cost. You can reach out to us via the Direct Line Claims Phone Number to get a temporary vehicle to continue performing your daily tasks.

Quick resolution

We strive to get back on the road as soon as possible and settle your claim in the minimum possible time. With us, you don’t have to deal with lengthy follow-ups or tedious paperwork.

Friendly and supportive team

When you choose to claim with us, we will remove the stress and anxiety out of the claims process. Our dedicated and supportive team will provide you with a well-informed and transparent service to ensure that your claim is settled in a timely manner.

Professional advice

Get expert advice from our experienced solicitors for your individual claim. Our solicitors will provide the best advice and understanding of the options available to pursue your claim.

Dedicated claims handler

Contact us via the Direct Line car insurance claim number to start your claim with us. We will provide you with a dedicated claims handler who will oversee each and every aspect of your claim and offer personalised guidance at every step.

Start Your Claim With Us

Quick roadside assistance to
get you back on the road safely

  • We restore your peace of mind after a no-fault accident by providing full-fledged car accident management services.
  • After the no-fault car accident, we will provide a courtesy car to keep you mobile while your vehicle is getting repaired.
  • We will arrange for a transparent evaluation of the accident and expert guidance throughout the claim process.
  • From recovering your policy excess to managing complex personal injury claims, we will support you at every step of the way.
  • We will ensure quick repairs of your vehicle through a network of manufacturer-approved body shops.
  • We will manage your claim from start to finish and serve as a liaison between all the parties involved to ensure a hassle-free process.
  • We proactively recover uninsured losses, including insurance costs and courtesy-car related expenses from the at-fault party’s insurance company.
  • Upon successful completion of your vehicle repairs, we will reach out to you to arrange the collection of your vehicle.

From Recovery To Claim Management,
we’ve got you covered

  • Vehicle recovery
    Get in touch with us at Direct Line Car Insurance Claims Number 0800 772 0850 to get your vehicle recovered from the accident scene without a claim on your insurance. Our dedicated team will send reliable and trusted recovery agents to pick up the crashed car from the accident scene.
  • Accident repairs
    Our friendly team is always by your side to ensure prompt repairs of your damaged vehicle from a trusted repair network. We work with a vast network of carefully vetted repairers who offer high-quality vehicle repairs in the UK.
  • Safe vehicle storage
    We have a well-maintained storage facility to store your unroadworthy vehicle until it is being repaired or you receive compensation for your vehicle repairs. Our dedicated team will ensure hassle-free recovery and storage of your damaged vehicle in our storage yards to protect your vehicle from further damage.
  • Like-for-like replacement vehicle
    We will help you get back on the road after the no-fault accident by providing a like-for-like replacement vehicle at no extra cost. You can keep the replacement vehicle with you until your car is fully repaired or receive full payment for the written-off value of your damaged vehicle. You can call us at the Direct Line Car Insurance Claim Line to get a like-for-like replacement vehicle that suits your needs.
  • Personal injury claim
    Our experienced solicitors will provide you with the best options and outcomes for your Direct Line insurance accident claims based on the severity of your injuries.
  • Accident claim management
    We will provide you with the best accident management solutions to secure maximum compensation for your injuries and losses. Get in touch with us at the Direct Line accident claims helpline to get expert and strategic guidance throughout your claim process.

Have more questions? Contact our experts

Get free no-obligation advice for your claim from our experienced panel of solicitors to get rightful compensation for your losses and injuries.

Get in touch
Get in touch

What makes us your go-to-solutione for accident management

We’re here to save you from the hassles of dealing with the insurance company through a comprehensive range of Direct Line insurance accident support services. Also, we ensure you don't get ripped off by dishonest insurers who may leave you out of pocket. You can contact us at 0800 772 0850 to start your claim with us.

No cost to you

We don’t charge any upfront charges for our accident management services. We will recover all the costs from the at-fault party’s insurer, relieving you of the financial stress.

24/7 support

We have a dedicated team working round the clock to provide you with emergency roadside assistance after a no-fault car accident.

End-to-end services

We offer comprehensive Direct Line insurance accident support services from the moment the accident occurs until the claim gets resolved.

Same-day replacement vehicle

We provide you with a same-day like-for-like replacement vehicle so that you can continue with your daily routine without disruptions.

Fully guaranteed repairs

We will arrange quick repairs of your vehicle using genuine parts through our manufacturer-approved repairers.

Professional advice and assistance

We will arrange an experienced solicitor who will support you throughout your claim process for recovery of expenses, lost earnings and compensation.

Experienced claim-handling experts

When you contact us via the Direct Line Car Insurance Claims to make a claim, our experienced handlers will give the best independent advice to help you get maximum compensation.

No insurance excess

Unlike your insurers, with us, you don’t have to pay any insurance excess as we won’t make a claim on your own insurance policy.

Speedy claim resolution

We will ensure that your claim is managed in a diligent and professional manner, resulting in a quick settlement of your claim.

How to increase your compensation
chances after a no-fault car accident

When you’re involved in a no-fault car accident, there are several steps that you must take to prove your innocence and maximise the chances of securing maximum compensation for your losses and injuries.

  • Check injuries

    Stop your car at a safe place. Check yourself and your passengers for any minor or major injuries and request immediate medical attention if someone has sustained injuries.

  • Report car accident

    Whether you’re involved in a minor fender bender or a major collision, you must immediately report car accident to the police and get a copy of the police report.

  • Document everything

    Write down all the essential information related to the accident, such as the date, time, location and the reason behind the accident. Also, make sure to take photographs of the accident scene and damaged vehicle

  • Get medical treatment

    Sometimes car accident symptoms may appear lately. Therefore, make sure to visit the doctor shortly after the accident to ensure prompt treatment and diagnosis of the injury.

  • Exchange information

    After checking yourself for the injuries, exchange contact and insurance information with the other driver. This information must include name, contact information, insurance policy number, driver’s licence number, vehicle details and location of the accident.

  • Collect eyewitness statements

    If someone has witnessed the accident, don't forget to collect their details, including their name, address and contact details.

  • Request Vehicle Recovery

    Check the condition of your vehicle, and if it’s unroadworthy, seek emergency help to get your vehicle recovered from the accident spot.

  • Start Your Claim

    A no-fault car accident can leave you with thousands of pounds in vehicle damages, lost wages and mounting medical bills. Therefore, you must immediately call the Direct Line accident claims number to reach out to the Direct Line claims department and start your claims process for quick recovery of your damages.

How to start your Direct
Line insurance accident claim?

We have a quick, hassle-free and straightforward claim process to help you get compensation for your losses. To start your claim with us, you can simply give us a call at 0800 772 0850.

Contact Us

Speak to our professional and friendly team to report a car accident and begin a stress-free claim process with us.

Discuss your claim

Share the accident details with us, including the date, time, location and the reason for the accident. Our solicitors will guide you about your rights and the options available to you.

Share crucial evidence

Provide us with all the vital information and evidence related to the no-fault car accident, such as photographs, CCTV videos, eyewitness statements, repair estimates and any other information that may help us strengthen your case.

Wait for your claim settlement

After collecting all the required information, we will process and initiate your car accident claim. After your claim gets settled, you’ll get compensation for your losses.

Frequently Asked Questions (FAQ)

Got more questions about our no-fault Direct-Line insurance accident support services. We have them answered below.

No. When you choose to make your Direct Line insurance accident claim with us, you don’t have to pay any excess on your insurance policy. We will liaise with your insurance company and recover all the expenses from the third-party insurer.

Yes. We will provide you with a like-for-like replacement vehicle in the minimum possible time after the no-fault car accident. Whether your car has minor damages or is completely written off, you can call the Direct Line accident number to get a free courtesy car.

If you want your vehicle to be repaired by your preferred repairer, we will arrange it for you. You can provide us with the details of your repairer, and we will ensure that your car is restored to top-notch condition as soon as possible.

No. With us, your no-fault bonus and insurance will stay intact. We will recover all the costs from the at-fault party’s insurer.

We will put in our best efforts to provide a courtesy car that suits your needs. While your vehicle is getting repaired, we will provide you with a comparable replacement.

The amount of compensation you’re entitled to receive after a no-fault accident depends on various factors, such as the injuries or damages you’ve suffered, lost earnings, and medical expenses. Our experienced solicitors will assess your case and inform you of how much compensation you’re entitled to receive.

The timeframe for the settlement of your claim entirely depends on the specifics of your claim. Straightforward claims may get settled quickly, but complex claims may take longer to settle. Our solicitors will support you throughout the claim process to ensure that your claim is settled quickly.